Suzishen - Pro

BEAUTY WORKSHOP

Pro

20 principles

Principles of the Suzishen® training

A satisfied customer is a faithful customer.
One customer lost, ten customers lost.
A lot of time is needed to gain the trust of a customer and very little to lose it.
What else can I do for my customer?
Little flaws make big failures.
Smile on the phone, it is visible.
Each customer is irreplaceable. Tell him.
After-sales sells.
Your moods doesn't concern anybody.
Surprise your customer by an unexpected gift.
Is it really a pleasure to be your customer?
Are you sure to never give to your customer the feeling that he bothers you?
Treat each customer like a Guest, with a capital "G".
His problem must become yours.
Buying must be a pleasant act. Don't make it a painful thing.
The biggest success come often from simple ideas.
Kindness is a selling factor.
What is good for your customer is good for you.
There isn't a small detail. Check one more time...
There is surely something that you can do better.